# User Console

Introduction to Soracom's intuitive management console.

The Soracom User Console provides an intuitive web interface for easily managing your [Soracom IoT SIMs](https://docs.soracom.io/en/services/air) and conveniently accessing essential features of your Soracom Account.

## Dashboard

When you , you will be greeted by the Dashboard.

![Screenshot of the User Console dashboard](https://docs.soracom.io/_astro/dashboard-1.DqfJe4yf_koXHr.webp)

The Dashboard features information on up-to-date IoT SIM activity, pricing and more for your Soracom Account.

- Click on a panel to view the relevant information. For example, if you click on the **Billing** panel, you will open the [Billing Dashboard](https://docs.soracom.io/en/services/account/billing#billing-dashboard).

- The displayed content is customizable to better fit your needs.

  - You can hide panels by clicking the ✕ button in the upper right corner of a panel.

    ![Screenshot of a panel highlighting the X button](https://docs.soracom.io/_astro/dashboard-2.D-TSdjAu_TcQO8.webp)

  - To display hidden panels again, or to set the show/hide settings, click the ⚙ in the upper right of the dashboard to open the **Dashboard settings** dialog.

    ![Screenshot of Dashboard and settings location](https://docs.soracom.io/_astro/dashboard-3.DICh_o5u_e88vl.webp)

    You can display or hide each panel as needed.

    ![Screenshot of Dashboard settings](https://docs.soracom.io/_astro/dashboard-4.DwnUBOOj_klGr3.webp)

If you are signed in as a Soracom Access Management (SAM) user and cannot view the Dashboard, ask your administrator to grant the following [permissions](https://docs.soracom.io/en/services/account/users-and-roles#configuring-inline-permissions) as required.

![Screenshot of a SAM User without permissions to see the Dashboard](https://docs.soracom.io/_astro/no-permissions.DHfIHZOl_Z25wtln.webp)

| Panel | Required Permissions |
| - | - |
| Billing | `Billing:getLatestBilling` and `Billing:getBillingHistory` |
| Traffic Ranking | `Query:searchSubscriberTrafficVolumeRanking` |
| SIM Status Summary | `ResourceSummary:getResourceSummary` |
| VPG Status | `VirtualPrivateGateway:listVirtualPrivateGateways` |
| Audit Log | `AuditLog:getAPIAuditLogs` |
| Error Log | `Log:getLogs` |

## Main Menus

The buttons and selectors in the top menu bar provide quick access to the primary features and management tools of the User Console.

![User Console](https://docs.soracom.io/_astro/user-console.DAWqWT2g_Z1ChXf8.webp)

### Menu

![Screenshot of the main Menu of the User Console](https://docs.soracom.io/_astro/menu-1.CrYb42jM_CtM9m.webp)

**☰ Menu** - Show or hide the main navigation menu

- [Orders](https://docs.soracom.io/en/services/account/orders) - Purchase Soracom-compatible devices and manage order history

- **Soracom Air for Cellular**

  - [SIM Management](https://docs.soracom.io/en/services/air/basic-management) - List IoT SIMs and perform SIM management functions
  - [Groups](https://docs.soracom.io/en/services/groups) - List IoT SIM groups and configure group options
  - [Event Handler](https://docs.soracom.io/en/services/event-handler) - Configure IoT SIM management behavior
  - [VPG](https://docs.soracom.io/en/services/vpg) - List Virtual Private Gateways and configure VPG options

- **Soracom Air for Sigfox**

  - [Sigfox Devices](https://docs.soracom.io/en/services/sigfox) - List Sigfox devices and perform management tasks
  - [Sigfox Groups](https://docs.soracom.io/en/services/groups) - List Sigfox groups and configure group options

- **Soracom Inventory**

  - [Inventory Devices](https://docs.soracom.io/en/services/inventory) - List Soracom Inventory devices and perform management tasks
  - [Inventory Groups](https://docs.soracom.io/en/services/groups) - List Soracom Inventory groups and configure group options
  - **Object Models** - List Soracom Inventory models and configure object model options

- **Soracom Flux**

  - [Flux Apps](https://docs.soracom.io/en/services/flux) - Create and manage apps in Soracom Flux, a low-code IoT application builder
  - [Flux Pricing](https://docs.soracom.io/en/pricing#soracom-flux) - View and manage your Flux plan

- **Soracom Orbit**

  - [Soralet Management](https://docs.soracom.io/en/services/orbit) - Create and manage Soracom Orbit modules

- **Data storage & visualization**

  - [Soracom Harvest Data](https://docs.soracom.io/en/services/harvest/configuration#harvest-data) - View Harvest Data
  - [Soracom Harvest Files](https://docs.soracom.io/en/services/harvest/configuration#harvest-files) - View Harvest Files
  - [Soracom Lagoon](https://docs.soracom.io/en/services/lagoon) - Launch Soracom Lagoon dashboard

- **Soracom Relay**

  - **Early Access application form** - Submit an application to participate in the [Soracom Relay](https://soracom.io/relay/) Early Access program

- **Logs & Statistics**

  - [Audit Logs](https://docs.soracom.io/en/services/account/audit-logs) - View detailed API calls made against your Soracom account
  - [Napter Audit Logs](https://docs.soracom.io/en/services/napter/audit-logs) - Monitor connections to your devices using the Napter service
  - [Error Logs](https://docs.soracom.io/en/services/error-logs) - View Air, Beam, Funk, Funnel, Harvest, Napter, Orbit, and Unified Endpoint error logs
  - [Usage statistics](https://docs.soracom.io/en/services/air/data-usage#checking-data-usage) - View reports displaying data use for your device or group
  - [Service usage history](https://docs.soracom.io/en/services/air/data-usage#downloading-data-usage-history) - Download Soracom platform service usage history in CSV format

### Coverage Type

![Screenshot of the Coverage Type selector](https://docs.soracom.io/_astro/menu-2.CQEXlOcw_2es7vy.webp)

**Global ▾** - Switch between coverage types

Clicking the **Coverage Type** selector allows you to switch between different coverage regions. For more information regarding coverage types, refer to the [**SIM Types**](https://docs.soracom.io/en/services/air/sim-types) documentation.

### Support Menu

![Screenshot of the Support menu](https://docs.soracom.io/_astro/menu-3.D6I1hzTY_1pcsvl.webp)

**Support ▾** - Show or hide the Support menu

- [Soracom Support Bot](https://docs.soracom.io/en/services/support-bot) - Opens the Soracom Support Bot panel; ask the bot a question
- [Getting Started](https://docs.soracom.io/en/guides) - Opens Soracom's developer guides
- [Documentation](https://docs.soracom.io/en) - Opens Soracom's developer documentation
- [FAQ](https://support.soracom.io/hc/en-us) - Opens the Soracom Support Center knowledgebase
- [Contact us](https://support.soracom.io/hc/en-us/requests) - Opens the Soracom Support Center
- [Status Dashboard](https://status.soracom.io/?lang=en) - Opens Soracom's system status dashboard

### Account Menu

![Screenshot of the Account menu dropdown](https://docs.soracom.io/_astro/menu-4.BWR0vNu-_QvW2S.webp)

**(your email) ▾** - Show or hide the account menu

- **Operator ID** - Your Soracom Operator ID

- [Switch user](https://docs.soracom.io/en/services/account/switch-user) - Quickly assume the role of a Soracom Access Management (SAM) user in your root account or another Soracom account without logging out

- **Security** - Manage security settings in your Soracom account

  - [Users](https://docs.soracom.io/en/services/account/users-and-roles) - Manage Soracom Access Management (SAM) users, their authentication settings, and permissions
  - [Roles](https://docs.soracom.io/en/services/account/users-and-roles#roles) - Add, edit, or remove roles that can be applied to SAM users
  - [Credentials](https://docs.soracom.io/en/services/authentication/credential-sets) - Add or remove credential sets for use with various authentication providers (AWS, Azure, X.509, etc.)
  - [Password](https://docs.soracom.io/en/services/account/password) - Manage the password for your Soracom account
  - [Multi-Factor Authentication](https://docs.soracom.io/en/services/account/mfa) - Enable or disable MFA for your Soracom account and its SAM users
  - [AuthKeys](https://docs.soracom.io/en/services/authentication/authkeys) - Add or remove AuthKeys to allow programmatic access to your Soracom account
  - [Default SAM Permission Configuration](https://docs.soracom.io/en/services/account/users-and-roles#configuring-default-sam-user-permissions) - Set default permissions for all SAM users

- **Account** - Account management

  - [Language settings](https://docs.soracom.io/en/services/account/language) - Change the User Console display language
  - [Email settings](https://docs.soracom.io/en/services/account/email) - Manage email addresses associated with your Soracom account
  - [Contact information](https://docs.soracom.io/en/services/account/contact-information) - Change the contact information associated with your Soracom account
  - [Terminate account](https://docs.soracom.io/en/services/account/termination) - Initiates a request to permanently delete your Soracom account
  - [Shipping Addresses](https://docs.soracom.io/en/services/account/orders#shipping-address) - Register and manage shipping addresses to your account for future purchases

- **Payment** - Payment-related functionality

  - [Billing Dashboard](https://docs.soracom.io/en/services/account/billing#billing-dashboard) - Manage payment methods and list current and previous billing history
  - [Billing & Payment History](https://docs.soracom.io/en/services/account/billing#monthly-invoices) - Review payment history and [download](https://docs.soracom.io/en/services/account/billing#detailed-billing-csv) detailed billing records
  - [Payment settings](https://docs.soracom.io/en/services/account/payments) - Opens the Payment settings screen for managing payment methods
  - [Manage coupons](https://docs.soracom.io/en/services/account/coupons-and-discounts) - Register a coupon to your account

- **Logout** - Securely log out of the User Console